What is your turnaround time for embroidery and vector logos?
We send all the embroidery or vector logos within 24 hours. We provide rush orders within 4-6 hours. Unless and otherwise mentioned all the logos are send within 20-24 hours.
I have a logo to process for vector and embroidery. How can I get in touch with you?
Our whole process is online. So you can send us the logo with the instructions to our email id email@example.com or simply fill the contact us form.
What formats you can provide for digitizing logo?
We provide logos in various formats like Tajima DST, Wilcom EMB, Barudan FMC, Melco DOS EXP, Toyota, Pfaff, and ZSK, cnd, fdr, dst, ref. Do let us know if you need any other format.
What are the charges for rush orders?
There are no extra charges for rush orders. The rush orders are done at the regular cost.
What are the payment methods?
We have simple, secure and quick methods of payment. We accept Paypal and Razorpay and wire transfer. You can make online payment directly on our website through credit card.
What are the charges for editing?
There will be no charges for minor edits. For major edits there will be nominal charge depending upon the edit.
Do you offer special discount for bulk orders?
Yes, we offer special discount for bulk orders. If you are placing more than 4 orders a day, we have a special pricing for you.
How do I send you my design for estimation?
You can upload your design with instructions to our quote form. OR send us to firstname.lastname@example.org
Do you keep backup of my logos?
We do keep backup of our logos for a 6 months post the order is completed.
Do you offer first design free of cost to check your quality?
Yes, we can offer your first logo as a free trial to check our quality.*